Reduce the cost to serve customers.
Through automation and self-service, many B2B sales activities that typically require manual, rep-centered involvement can be reduced. By providing your customers with an online account portal that provides access to billing, order and subscription data, B2B organizations can reduce costs and improve customer satisfaction.
View this on-demand product demo to learn how NetSuite SuiteCommerce MyAccount online portal can:
- Improve customer satisfaction by giving customers easy access to manage their accounts and subscriptions online.
- Maximize purchasing by providing quick reordering and turning online quotes to sales orders.
- Lower costs by reducing sales and support requests with online self-service resources and tools.
- Eliminate timely billing processes by allowing customers to view invoices and account balances and make payments.